10x Concepts: Tell Us Once Case Studies 10x Venture Studio launches a new product portfolio to reduce the cost of providing information to the federal government Head Start: Training & Technical Assistance SmartHub Case Studies 18F partners with Head Start to launch the TTA SmartHub Platform. Enabling staff to make data-informed decisions and continuously improve Head Start services. Experiments in conversational design Case Studies A series of lean experiments to understand how voice technology might augment integrated care delivery and in-home care Personify: User Research Website Case Studies Developed an internal website for designers and researchers at Humana to securely document and share user research insights. MyHumana Redesign Case Studies I led design for the reimagined MyHumana, the company’s secure member portal, improving accessibility and user experience for their 15 million members. The Louisville Paper Case Studies The Louisville Paper was a monthly magazine dedicated to celebrating all the good things happening in Louisville. The magazine had a strong focus on local arts, culture, and social activism.

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